Callsteward.com Set Up
The website we use to dispatch calls is: http://iatse322.callsteward.com
Local 322 will provide you with a username and password.
Please go to your profile page and check to make sure your cell phone and email addresses are correct. We also would like your street address.
On the preferences tab please ENABLE SMS. This will allow the dispatcher to send your calls directly to your phone from the website. It is a two-step process. If you change phone providers, you will need to un-enable and re-enable your phone. ENABLING SMS IS THE MOST IMPORTANT THING YOU CAN DO TO HELP YOU GET MORE WORK!
What do I do when I receive a call via SMS?
You will receive a text message (often more than one, because we send a separate message for the load in and load out) from either a generic phone number OR email@example.com It usually looks like this:
Hand, PNC for “Brad Paisley” at PNC, 09/17 10:00AM-03:00PM.
Hand, PNC for “Brad Paisley” at PNC, 09/17 10:30PM-02:00AM.
Start: Oct 20 at 8:00AM
End: Oct 20 at 12:00PM
Event: Brad Paisley
Location: Spectrum Center
You have TWO HOURS to confirm or decline the call. We generally only issue calls during “normal” business hours between 8am and 7pm.
When you receive this message, DO NOT REPLY to it. Instead do one of two things.
- Log into iatse322.callsteward.com where you will see the job on your schedule place. Accept or decline it. If you were offered a load in AND a load out, you must accept both. If you can’t do both, text the dispatcher.
- Text the dispatcher at 704-512-9979 and tell them if you accept or decline, and what call you are referring to. For example, you could text “Yes, Brad Paisley in and out” or, if you are only available for the out, tell her this “I can only do the out of Brad Paisley.
If you reply to the message, it will NOT be received by Local 322. The phone number and email addresses are generic and do not receive replies.
If you have questions or concerns, please text the dispatcher at 704-512-9979 or email at firstname.lastname@example.org. PLEASE understand that our dispatchers are working stagehands just like you and prefer you contact them during business hours and not at 2:00 in the morning (or anytime outside of 8am-7pm, really!)
Vacation Manager and Reoccuring Availability
Vacation Manager and Reoccuring Availability are both find in your iatse322.callsteward.com account under My Profile
Vacation Manager allows you to block out hours, days or weeks of time that you are unavailable (for vacation, going on tour, etc.). Under My Profile you can add your own vacation. If your plans change and need to remove it, contact the dispatcher and she will remove it for you. Be careful of the default times (12 midnight) because it may affect your availability the day before your vacation begins.
Reoccuring Availibility allows you to input weekly conflicts you may have (9-5 job, school or other weekly conflicts). This prevents the dispatcher from assigning you to a call.
The wishlist feature allows you to list preferences for upcoming jobs. Under My Schedule is a box to click called WISHLIST. This opesn a drop down menu that lists every call coming up (that we are aware of). By choosing a job it highlights your name so the dispatcher sees your preference. This does not guarantee you will get the call, but it is a tool to help make it possible. You are also welcome and encouraged to text the dispatcher one to two weeks before a specific call expressing your interest in it.